Help and support

These docs, contextual help in the app, a support inbox and a status page.

Where to get help

  • These docs at /docs/epr cover every capability and jurisdiction.
  • The help panel in the app suggests the guides for the page you are on.
  • Support tickets are handled by Instica directly: open one in the app or email support.
  • The status page shows service status and past incidents.

What support cannot do

Support can help with the product. It cannot advise on how a law applies to you, submit on your behalf or see your regulator-portal credentials, which Instica never holds.

Instica measures, estimates and prepares. You review, sign and submit. Nothing here replaces advice from your counsel.